A decade ago, data transfer quickly changed the world by ensuring 4G mobile and internet connections. Today, with 5G live in many countries, the world is witnessing uninterrupted, secure and reliable digital communications that will help us evolve the way we live and work. The epidemic has emphasized the need for higher connectivity in every area of our lives which has led to much discussion and discussion across the organization about the ‘impact of 5G on the future of work’.
So, how do we see work and workplace development in the 5G era?
Our workplace encompasses the physical, virtual, and cultural experiences of an organization such as where we work (in the office or remotely), the tools we use, and how we communicate with each other. The epidemic has challenged some long-held beliefs about the way things work and has accelerated the rate of change towards digitalisation and flexibility in the workplace. In fact, in some ways we have jumped into a new way of working that is more flexible and meets the needs of both business and individuals. With 5G’s higher bandwidth, ultra-low latency and faster features, it will enable a growing percentage of employees to work from home and experience smoother and more reliable connectivity so that work can continue without any delay. Not only that, 5G will dramatically improve remote collaboration for a ‘work from anywhere’ policy and allow more creativity, productivity and engagement among employees.
In some ways 5G will change the workplace and workforce management
Artificial Intelligence (AI) will take center-stage with 5G – AI has huge potential to transform the workplace in every industry. For Human resourcesThis means virtual support will become the mainstream of active insboarding, automated document processing and improved insights from employee surveys. As the role of HR changes fundamentally after the epidemic, process automation will allow HR leaders to work on more value-added work to navigate complex people-centered issues.
Unified Communication, the new main thing in the workplace – Although collaboration has become the key to working remotely, this usually happens in Silo. Employees share documents with each other via email, then wait for feedback, and finally send the final documents to the inter-team. 5G is ready to transform it into a single platform where employees will be able to collaborate in real-time, seamlessly edit data heavy files / videos, etc. and share them in the cloud. This will create a unified communication empowered office where webinar, team / companywide meetings can take place on a single platform.
Network slicing to increase productivity- Network slicing is a basic concept behind the rise of 5G technology. Telecom operators ‘fragment’ the network into separate tracks dedicated to a specific application, service or device. For example, 5G in the workplace enables us to enable separate networks for personal and work devices without having to invest in different operators. The most important advantage will be that the company will be able to route traffic wherever it deems necessary, mission critical meetings, heavy bandwidth collaboration or even some learning and development platforms, depending on the company’s priorities.
Increased reality will create an immersive work experience – Enhanced reality-enabled interaction on 5G will be a minimal delay between real and virtual world activities, allowing us to feel that we are there almost personally.
Accelerated digitization skills needs and expectations will change – The workforce needs to be more agile and adaptable, be prepared for new challenges and be motivated to regularly update their skills in dealing with rapidly changing situations. Each vertical from manufacturing, transportation, healthcare, retail, agriculture has the potential to be transformed through 5G and various new applications and technologies. AI / ML, AR / VR, Edge computing, network slicing etc. will be used. Therefore, a 5G-ready workforce is crucial for the long-term success of an organization. Professionals like data analysts, data scientists, AI professionals, etc., are therefore going to be in great demand in the future for an in-depth understanding of technology.
In conclusion, 5G will make remote work and collaboration much more accessible than ever before. This will allow a ‘virtual workspace’ to experience uninterrupted collaboration both inside and outside the office, utilizing new and optimized tools and applications. With unlimited connections, this kind of collaboration will become a reality in a way that is unthinkable now, yet possible in the future.
Priyanka Anand, Vice President and Head of HR Southeast AsiaOceania and India, Erickson